Discover Loyalty Talent
Loyalty and CX Strategy Leader
Sydney, Australia
Dynamic and passionate customer loyalty, CX and marketing professional with global, and APAC market experience across digital, customer engagement, member experience, lifecycle and program management with a compelling personality and sense of humour that drives high performing teams to excellence
Delivered enterprise program management, product management, sales enablement and marketing plans across financial services, retail, tourism, telecommunications, insurance, and professional services
- Loyalty and Marketing Strategy and Execution: Designed and built customer loyalty and marketing programs from scratch, in depth CRM and customer lifecycle marketing knowledge and partnership nurturing.
- Stakeholder and Account Management: Managed multiple client relationships with P&L responsibility for account growth, engagement and retention.
